Service on Existing Product:
Service, equipment repair and customer support has been a large part of our business since our beginning in 1933. Our commitment to providing quality products and excellent customer service has been key to our growth and success.
If you have a Goldak product that you would like to have serviced please follow the steps below:
STEP 1: Click on the form and download, please complete the form including all required fields.
STEP 2: Package up your unit securely, Include a copy of the repair form.
STEP 3: Ship to Goldak 15835 Monte Street Sylmar,CA USA.
STEP 4: We will contact you when your repair estimate is complete.
New Product Return:
If you have a new product to return: All product must be returned within 30 days of purchase or it will be subject to a minimum 20% restocking fee or more depending on condition. If item is returned within 30 days of purchase, shipping charges will be deducted from the original purchase price.